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How to Use Azure API Management for Your AI Agents Without Compromising User Identity

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Azure API Management (APIM) is a powerful platform to manage, secure, and monitor APIs. When serving as a Managed Control Plane (MCP) server for AI agents, forwarding the actual user identity instead of a generic service account is critical. Doing so enhances security, auditability, and compliance, while giving your AI agents better context about who is making requests.



Why Forward User Identity?


Forwarding the real user identity instead of a service account provides:

  • Audit and Traceability: Clearly identify who performed each action.

  • Regulatory Compliance: Meet strict security and data protection requirements.

  • Enhanced Security: Reduce risks associated with shared service accounts.

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